Hello, Customer Service... Hello?

How hard can it be to find somebody to answer the phone? Harder than you think, according to AT&T CEO Randall Stephenson who says he's having trouble filling the customer service jobs the company took back from India, according to Reuters. The problem isn't quantity, it's quality, and he points fingers:

Stephenson said he is especially distressed that in some U.S. communities and among certain groups, the high school dropout rate is as high as 50 percent.

"If I had a business that half the product we turned out was defective or you couldn't put into the marketplace, I would shut that business down," he said.

So prepare yourselves for the next buzzphrase in the outsourcing and immigration debates -- "the jobs Americans aren't smart enough to take."